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Changes to Patch Sewing – Fall 2019

Changes to patch sewing services - Fall 2019 - Stacey Sansom Designs

This post is part of the series Changes Fall 2019

Other posts in this series:

  1. Changes Coming Fall 2019
  2. Changes to SRM – Fall 2019
  3. Changes to Alterations – Fall 2019

This service was intended to be a local service. It was inteded to fill a need for residents in the area immediately surrounding the Stacey Sansom Designs location. My location is publically posted and should not come as a surprise to anyone. I have been contacted by many individuals that are disappointed that I am not located near them. I am sorry. I am located in North Texas, north of the Dallas-Fort Worth Metroplex.

I can receive items via mail, however, shipping of your item will be invoiced to you 100%. Your turn around time will be 1-2 weeks from the date of receipt plus shipping via USPS Flat Rate Box. Please plan ahead! No items will be received and started without prior communication with Stacey Sansom Designs.

I do not sew patches onto just anything!

Please note that I do not sew patches onto the following items:

  • High School or College letter jackets
  • Heavy jackets or coats
  • Leather items
  • Vinyl items

I reserve the right to refuse any item at any time. I do not have equipment needed to work with heavier or thicker items. If in doubt of an item is excluded from items done by Stacey Sansom Designs, please contact me directly.

Hand sewn patches

Some patches must be sewn on by hand. This is because I cannot adequately get the sewing machine into the area where the patch will be located. This is common on sleeves, especially on smaller (ie. children’s) clothing.

There is an additional $1 fee for any patch that must be sewn by hand. You will not be asked to authorize this added cost, you understand it may be applied to your invoice as needed.

Monday is patch sewing day!

All patches to be sewn on must be received before 9:00 AM on Monday. Your items will be ready for pick-up in 2-3 days unless otherwise stated. Some items will take longer.

All patches to be sewn on received after 9:00 AM on Monday will be set to be completed the following Monday. These items will be ready for pick-up on Tuesday or Wednesday that week.

Any items requiring less than a 48-hour turnaround time will incur an additional $10.00 rush fee per item. Please plan ahead.

Payment for completed alterations

Payment is due for all patches before or at the time of pick-up. No exceptions! You will not receive your item(s) if you have not paid.

Upon completion of your patches, you will receive a digital/electronic invoice via email. Stacey Sansom Designs prefers all payments be made through the invoicing system. You may pay through a variety of options and the service is safe and secure. You do not have to worry about your credit card or banking information, I only see that your payment has been deposited from the payment processing service.

If you absolutely have to pay via cash payment, please notify me before pick-up. Please note that NO CASH is kept on the premises. Exact change is required. If you do not have exact change, any payment over your invoice will be kept as a credit on future services rendered.

Please do not be shocked by your invoice when you receive it. I have posted my pricing on the website. I do not work for free. I am not running a sweatshop. Please shop around if you are on a budget.

Special Discounts

There are no special discounts for select groups for this service unlike with some other services. Please do not ask!

The only discounts will be for individuals that bring me many patches to be sewn on at one time as is common with Boy Scout and Girl Scout patches.

If your patches can be sewn together to make one patch before attaching to the item, you will be charged based on the size “patch unit.” This is common among Boy Scout and Girl Scout troop number patches.

Stacey Sansom Designs is NOT a laundromat!

ALL ITEMS MUST BE CLEAN! I am not running a laundromat.

I reserve the right to refuse any item due to strong smells. These are migraine triggers. If I get a migraine, I cannot work efficiently (if at all). This is unfair to me and my business. It is also unfair to other customers that now have items delayed. Strong smells include any infused essential oils. Wash your items and immediately bag upon removal from the dryer.

I reserve the right to return any item brought to Stacey Sansom Designs with any pet hair on it. This is an allergy trigger. If I have an allergic reaction, I cannot work efficiently (if at all). This is unfair to me and my business. It is also unfair to other customers that now have items delayed. Wash your items and immediately bag upon removal from the dryer.

Please don’t be gross or tacky. I touch many parts of the items brought to me when sewing on patches. I don’t want to smell your sweat and funk. Your dirt, grime, and animal hairs gunk up the machines. If your item must be dry cleaned, your item will be returned for you get the item cleaned. You must present proof that you’ve completed the cleaning. If your item cannot be washed or drycleaned, you will be charged a $5.00 cleaning and maintenance fee per item. If your item is dirty and can be washed, you will be charged a $5.00 washing fee per item so that I can complete your patches as scheduled.

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